Cruise Holidays of New Milford apparently is doing it right.

In an industry prone to short-lived success stories, the New Milford edition of the popular North American cruise specialty retail franchise celebrates its 20th year in business in 2011.

With an office at 56 Danbury Road (Route 7 South) in New Milford, Cruise Holidays is co-owned by Lynn Strawson and Eileen "Tinker" Hickey.

As the business' 20th year came to a close, Ms. Strawson and Ms. Hickey received some welcome industry news in November when Cruise Holidays unveiled a list of members for its prestigious 2011 President's Circle.

The President's Circle is made up of the top Cruise Holidays stores and virtual offices. The winners are chosen on the basis of business revenue, as well as year-over-year growth.

This year, Cruise Holidays of New Milford got the nod.

"While it's important to recognize all of our President's Circle recipients for their individual accomplishments as business owners," explained Mark Schiffner, vice president and chief operating officer of Cruise Holidays, "we want the world to know that the reason they have reached this level of success is because they offer the best customer experience possible to each and every one of their clients." "When you, as a client, are receiving your cruise advice from a member of the President's Circle, you are dealing with the best," he added. As part of their recognition, President's Circle honorees will sail aboard the Queen Mary 2, on a trans-Atlantic crossing, in June 2012.

The President's Circle honorees were recognized during the 2011 Cruise Holidays annual convention, Nov. 5-12 aboard Holland America Line's m.s. Eurodam.

For more information about Cruise Holidays and its services, visit, call 860-354-2669 or email

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