Community Ambulance gets paramedic upgrade

New Milford Community Ambulance now stands ready at the paramedic level to serve residents of the Greater New Milford area. September 2013
New Milford Community Ambulance now stands ready at the paramedic level to serve residents of the Greater New Milford area. September 2013Contributed Photo

New Milford's ambulance service was upgraded recently to the paramedic level.

Donna Hespe, the president of New Milford Community Ambulance, reported that as of Sept. 5 at 6 a.m., the ambulance crew had achieved a new status.

Community Ambulance worked in concert with the town and neighboring communities on the enhancement, which took almost a year to plan and obtain all state approvals.

The upgrade puts a paramedic dedicated to New Milford 12 hours a day from Mondays through Fridays, during the busiest hours, at NMCA headquarters at 1 Scovill St.

A contracted paramedic unit provided by Campion Ambulance now provides regional coverage to New Milford as well as six surrounding communities.

The upgrade to the paramedic level followed an analysis of the entire agency by the Holdsworth Group, a national EMS consulting firm based in Connecticut.

Hespe and her team worked with Mayor Pat Murphy to facilitate the service upgrade.

"New Milford Community Ambulance has been providing exceptional basic ambulance service to the town for over 83 years," said the mayor. "This move to the paramedic level will only enhance the level of care provided to our residents, and promote an enhanced regional approach to EMS."

The medical team at New Milford Hospital was also involved in the system upgrade.

Its paramedic staff is being provided as part of New Milford Community Ambulance's existing staffing contract with VinTech Management Services, LLC, headquartered in Torrington.